Delivery Information

The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days.

Goods will be dispatched within 3 working days, therefore deliverey will be 7 to 10 working days from receipt of order and payment.

The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.

Only goods that have been unused, unopened and are not damaged may be returned to the provider within 30 days. The client will be refunded for the goods returned, less the courier/postage fee.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the Marketing Manager, [PO Box 29, Eppindust.7475], or [info@graphicraft.co.za].

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